Merry Christmas, Fuel Tool Customers and Oil Suppliers!
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Customer Support / Email Enquiries:

The Fuel Tool help desk is open Mon-Fri 9:00am-5:00pm for all enquiries. If you have any issues placing an order out of hours, we will try to respond around the clock, any time of day, however, general enquiries will be replied to the following business day. Should you have a question, query or concern, please use the above form to contact us and and a member of our team will get back to you as soon as possible. Alternatively, please feel free to email our support team at support@fueltool.co.uk and we will respond to your enquiry.

Heating Oil Supplier Enquiries:

If you are a heating oil supplier and would like to learn about the benefits of listing your heating oil prices on Fuel Tool, Click here to visit our Supplier Information Page.

Fuel Tool UK Offices:

Fuel Tool
King Street
Mold
Flintshire
CH7 1LA



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Fuel Tool News

Credit Card Charges / System Changes
As you may already be aware, as of the 13th of January it will be forbidden to include an extra charge to use a credit card for payment across the U.K. Starting on the 13th, all references to and calculation of additional card charges, will be completely removed from Fuel Tool. Previously, suppliers were allowed to add surcharges to an order if you were paying with a Credit Card, versus a debit card where debit cards incurred no additional fees.

All the Best in 2018
Wishing you a warm, prosperous and Happy New Year to all of our loyal customers and hard-working suppliers who list their prices on Fuel Tool.

Customer Service Announcement
We appreciate your patience as the weather and Christmas approaching is causing our telephone support line to be abnormally busy. We urge you to please use the Instant Quote / Order box to place your order and reserve telephone calls to support related enquiries if possible. If you have questions regarding tanker size, what to do if the driver cant fit all of the oil into your tank or how Fuel Tool works, please visit our FAQ page and all of the answers are there for you. By using our online support as much as possible, we can get through this busy time and help everyone. Many thanks from the Fuel Tool support team.

Snowiest Winter in 27 Years?
British weather forecasting hasn't always been accurate when it comes to predicting long term weather patterns. Saying that, here's an interesting article that predicts Snowmageddon this season. I suppose it wouldn't hurt to keep an eye on your heating oil tank levels just in case. Subscribe to Fuel Tool's Daily Price Updates and be ahead of the game when the perfect storm eventually hits (if it does)...

Click to view more news at the Fuel Tool Heating Oil News Page.


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